**** PLEASE READ *** PLEASE READ ****
Do Not ship without reading this first.
If you don't follow these instructions then your item may fall fail of customs and require extra duty and tax payments before we even get your unit.
Our Receiving Address:
The Old Tyn Llan Pottery
Rhes Glyn
Penmorfa
Porthmadog
Gwynedd
LL49 9SG
Our Contacts:
+44 7815 592873
office@crnw.co.uk
What you Must Send Us:
For BeCM repairs we need the following:
1. The BeCM unit
2. The Engine ECU
3. The Key
For all units being sent for repair or service from within the UK Please read the following:
1. Ensure your item is sent recorded delivery to our receiving address
2. Ensure you include a Full list of the work that is required (All Known Faults)
3. Your Full Name
4. Your Full Postal Address, for the units to be returned
5. A mobile number required for the courier when booking return
6. A valid Email Address required for invoicing and again the Courier
For all units being sent for repair or service and are being sent from outside the UK Please read the following:
1. Ensure your item is sent recorded delivery to our receiving address
2. Ensure you include a full list of the work that is required (All Known Faults)
3. Your Full Name
4. Your Full Postal Address, for the units to be returned
5. A mobile number required for the courier when booking return
6. A valid Email Address required for invoicing and again the Courier
In addition to the above please ensure you have correctly completed you CN22 or in some countries a CN23 and Customs declaration. It is important you get this right other wise you could be facing import duty and Tax Charges.
You need to complete a CN22 Customs Declaration
Please fill your CN22 or combined shipping forms with these examples.
- Senders Full Name and address and under the section Contents tick other but some CN22 including combined forms do have repair as an option please that if its available
- list your items sent I.E 1. Becm ECU for Repair
2. Engine Ecu For Repair
3. Key for Repair
4. All items being sent for Repair
3. Quantities for each listed in 2
Weight for each item listed in 2
VALUE for each item listed in 2 which must not be more than $1 each
4. Total Items I.E 3
5. Total Weight
6. TOTAL VALUE MAX $3 to the max of $5
7. Leave Blank
8. Leave Blank
9. Sign & Date
Also label your parcel clearly with the following on more than one side of your parcel:
TO CUSTOMS THIS ITEM IS BEING SENT FOR REPAIR AND WILL BE RETURNED TO ME WITHIN 14 DAYS.
THIS ITEM HAS NO COMMERCIAL VALUE
Pretty much the same as above but more room to add text.
Complete the same as above:
Tick other then write Repair